bd 188 Privacy Policy

bd 188 places the highest importance on its users' privacy. This Privacy Policy ("Policy") applies to all services, websites and mobile applications on the bd 188 platform. When you create an account, log in or use any service on this platform, the terms of this Policy apply to you.

This Policy has been prepared in accordance with applicable laws and regulations of Bangladesh. Our Terms and Conditions page covers the overall terms of platform use in detail, which complement this Privacy Policy.

If you are under 21 years of age, use of any service on this platform is strictly prohibited. bd 188 does not knowingly collect personal data from any minor.

2.1 — Registration and Identity Information

When you create an account at bd 188, we collect the following information:

• Full name and date of birth
• Email address
• Mobile number
• Username and password (stored in encrypted form)
• National ID or other government-issued identity document details (when identity verification is required)

2.2 — Financial Transaction Information

We keep logs of transactions made through bKash, Nagad, Rocket or Upay during deposits and withdrawals. However, bd 188 never collects or stores your mobile banking PIN or password. Only the transaction reference number, amount and time are logged.

2.3 — Technical and Usage Information

The following information may be collected automatically while you use the platform:

• IP address and device type
• Browser and operating system information
• Which pages were visited and how long was spent on them
• Cookies and session-related data
• Referral source information (which link was used to arrive at the site)

3.1 — Service Operation and Improvement

Collected data is primarily used to manage your account, process transactions and improve the quality of gaming services. We regularly improve various aspects of the platform by analysing user experience.

3.2 — Security and Fraud Prevention

We use technical data to detect and prevent suspicious transactions, attempts to create multiple accounts or any other irregular activity. This keeps the bd 188 platform safe for all users.

3.3 — Communication and Support

We use your email or mobile number to send important account-related notifications — such as login verification OTPs, password reset links and transaction confirmations. Our live chat team also uses this contact information to provide 24/7 support in Bengali and English.

3.4 — Compliance with Legal Obligations

Where applicable laws or valid directions from regulatory authorities require it, we are obliged to share relevant information with the concerned authorities. Such disclosures are strictly limited to the legal framework.

4.1 — Encryption and Technical Protection

bd 188 uses industry-standard SSL (Secure Socket Layer) encryption technology to keep all your data secure. Every data packet passing between your browser and our servers is encrypted, making it impossible for third parties to read.

• Passwords are always stored as a one-way hash — no employee can read them
• Data stored on servers is protected by firewall and access-control systems
• Regular security audits are conducted
• Suspicious activity is automatically monitored and recorded

4.2 — Data Retention Period

We retain your data for as long as your account remains active. Even after an account is closed or becomes inactive, certain data may be retained for a defined period for legal obligations and dispute resolution purposes. Once that period ends, the data is securely deleted or anonymised.

5.1 — Data Disclosure Policy

bd 188 does not sell, rent or exchange your personal data to any third party for commercial purposes. In certain specific circumstances, limited data may be shared:

• Service provider partners — such as payment processing companies (bKash, Nagad, Rocket, Upay) — who operate under strict confidentiality agreements
• Technology and cloud service providers who assist in running the platform
• Fraud prevention and identity verification agencies
• Regulatory authorities where compliance with legal obligations is required

5.2 — Regarding Game Providers

Since software from Pragmatic Play, PG Soft, JILI, Evolution and other game developers is integrated into our platform, minimal technical data may flow to their servers for game-session management. Such data disclosure is also governed by the respective provider's privacy policy.

5.3 — In Case of Sale or Merger

In the event of a transfer of bd 188's business assets, merger or acquisition, user data may form part of the transferred assets. Should such a change occur, we will notify you in advance and the protections of this Privacy Policy will continue to apply.

6.1 — What Cookies Are and Why They Are Used

Cookies are small text files that your browser stores on your device at the instruction of our server. bd 188 uses cookies for the following purposes:

• Keeping login sessions active so you do not have to log in again on every page
• Remembering user preferences (language, theme, etc.)
• Analysing platform statistics and monitoring performance
• Detecting fraud and strengthening security

6.2 — Managing Cookies

You can find the option to accept or reject cookies in your browser settings. However, disabling essential cookies may affect some core functions of the platform — such as staying logged in or keeping a game session running.

7.1 — Right to Access and Correct Data

If you want to view or correct the data stored in your account, you can do so directly from your account settings. Additional verification may be required when changing your name, mobile number or identity-related information.

7.2 — Request to Delete Data

You may request deletion of your account and associated personal data. However, transaction history and data falling under legal obligations may not be immediately deletable.

7.3 — Opting Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can inform our support team at any time. However, essential notifications related to account security or transactions cannot be turned off, as they are necessary to protect your account.

7.4 — Responsible Gaming and Setting Personal Limits

On our Responsible Gaming page you can set deposit or betting limits. These limits are stored in your account profile and can be reviewed at any time.

bd 188 is a 21+ platform. No person under 21 years of age may register or use the services. We verify age through the identity verification process. If we learn that a minor's data has been inadvertently collected, we delete it immediately and close the associated account.

A request to parents — if you believe a minor member of your family has attempted or is attempting to use this platform, please inform our support team immediately.

bd 188 reviews and updates this Privacy Policy from time to time as needed. For significant changes, we will inform you by email or via an in-platform notification. Continued use of the platform after any change will be considered acceptance of the updated policy.

For detailed questions about the terms of our various services, many answers can be found on the FAQ page.

If you have any questions, requests or concerns about this Privacy Policy, please contact our support team:

• Live Chat — 24/7, support available in Bengali and English
• Email: [email protected]

For privacy-related complaints and requests, please email with "Privacy Request" as the subject. We aim to respond as quickly as possible within business days.